Academy Reviews

It was super easy to navigate and checkout. And great price

I have not had this quality of customer service in some time. The ladies are great, helpful and non discriminatory.
I tried to order an Old County gravity fed smoker and I called as I prefer to speak to someone and not order online. I had an issue with my credit card, my fault, I had a daily limit I didn't know about. The ladies helped me work through the issue, no judgement.
My smoker was delivered damaged, a lot of cosmetic damage. It was not in a crate, it was shipped in one, damaged by the shipping company. There were a few defects like the wheels were bent and the door also. I had to cook for 200 people so I needed to use it, runs great. Academy Sports worked with me on a mutual agreement and made good on the damage. I chose to keep it and live with the cosmetic damage with the offer they made. I wish there was one in New Hampshire and I recommend them. Thank you for your outstanding customer support.

Went to Owensboro Ky to shop at academy and look around and was treated very poorly by a cashier. We were very nice to her and she was no help at all with anything. Seemed like she hated her life. Definitely didn't even want to buy their products after that. And I don't plan to ever shop here again just because of that one encounter.

I only wish Academy Sports had more locations. Their prices are great and have a wide selection of products. About 6 months ago (during the height of the pandemic) their stock ran very low. But this was due to supply from Asia. They used to have dozens of bicycles and then nothing. But that wasn't their fault. Now I think more products are in stock.

Have used this site for many years and have never been disappointed. I knew I could find a great deal on a good product for my kids on academy.com.

The people at the store are helpful. Prices are pretty good. Beware their credit card via comenity bank! They held our payment until we were late. We called them and used our debit card to pay and get rid of the late fees and interest. The next day they cashed our check and charged us a late fee. I have learned in the meantime that this is a matter of practice for them to hold your payment, charge late fees etc. Stay away from any in-store credit via comenity bank or you will regret it.

I have purchased 2 firearms from academy and have been well satisfied. The only problem has been that the online information is sometimes inaccurate. Not this stores fault. These reviews are all just sour grapes. Mechanical firearm problems have to be resolved by the manufacturer no matter where you buy it. Aspiring team members? Wake up and smell the roses. Life doesn't owe you anything you have to earn it! Waiting on the status of a firearm is the government, or you, everything ok on the application? Didn't forget about that felony on your record? I like academy! Not whiners